Terms of Service

Effective Date: August 11, 2025

1. Agreement to Terms

By accessing or using the Resupp.ly platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service. These Terms apply to all visitors, users, and customers of the Service.

2. Eligibility Requirements

To use our Service, you must:

• Be at least 21 years of age
• Possess a valid business license for cannabis retail operations
• Be legally authorized to purchase cannabis products in your jurisdiction
• Provide accurate, current, and complete information during registration
• Maintain the security of your account credentials

We reserve the right to verify your eligibility at any time and to refuse service, terminate accounts, or cancel orders at our discretion.

3. Account Registration

To access certain features of the Service, you must register for an account. You agree to:

• Provide accurate and complete registration information
• Update your information promptly when it changes
• Maintain the confidentiality of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized account use
• Comply with all applicable laws and regulations

4. Business Verification

All business accounts are subject to verification. You must provide:

• Valid business license number
• Business registration documents
• Tax identification information
• Proof of authorization to purchase cannabis products

Orders will not be processed until verification is complete. We reserve the right to request additional documentation at any time.

5. Products and Pricing

Product Availability

• All products are subject to availability
• We reserve the right to limit quantities
• Product descriptions and images are for reference only
• We may discontinue products without notice

Pricing

• Prices are subject to change without notice
• All prices are in USD
• Taxes and fees are additional where applicable
• Volume discounts may apply based on order quantity

6. Orders and Payment

Order Processing

• All orders are subject to acceptance and availability
• We reserve the right to refuse or cancel any order
• Order confirmation does not guarantee fulfillment
• Minimum order quantities may apply

Payment Terms

• Payment is due according to agreed net terms (default 30 days)
• Accepted payment methods: COD (Cash on Delivery)
• Late payments may incur interest charges
• We reserve the right to require prepayment or COD
• Credit limits apply based on account standing

7. Shipping and Delivery

• Delivery available only to licensed business addresses
• Signature required for all deliveries
• Delivery times are estimates only
• Risk of loss passes upon delivery
• Customer responsible for inspection upon receipt

8. Returns and Refunds

• All sales are final unless product is defective
• Defects must be reported within 48 hours of delivery
• Returns require prior authorization
• Returned products must be unopened and in original packaging
• Refunds processed to original payment method
• Shipping costs are non-refundable

9. Compliance and Legal

You agree to:

• Comply with all federal, state, and local cannabis laws
• Maintain all required licenses and permits
• Not resell products in violation of any laws
• Track and report products as required by METRC or applicable systems
• Indemnify us against any legal violations on your part

10. Intellectual Property

All content on the Service, including text, graphics, logos, images, and software, is the property of Resupp.ly or its licensors and is protected by intellectual property laws. You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks without written consent
• Reverse engineer or attempt to extract source code
• Create derivative works based on our Service

11. Privacy and Data Protection

Your use of the Service is governed by our Privacy Policy. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy. We implement industry-standard security measures including:

• AES-256 encryption for sensitive data
• TLS 1.2+ for data transmission
• Two-factor authentication availability
• PCI DSS compliance for payment processing

12. Prohibited Uses

You may not use the Service to:

• Violate any laws or regulations
• Sell products to unauthorized parties
• Transmit malware or harmful code
• Attempt unauthorized access to systems
• Interfere with Service operation
• Impersonate others or provide false information
• Engage in fraudulent activities
• Scrape or harvest data without permission

13. Disclaimers and Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY OR RELIABILITY OF INFORMATION
• UNINTERRUPTED OR ERROR-FREE SERVICE

Some jurisdictions do not allow disclaimer of certain warranties, so some of the above disclaimers may not apply to you.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RESUPP.LY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Lost profits or revenue
• Loss of data or business interruption
• Damages from use or inability to use the Service
• Damages from unauthorized access to your data
• Damages from third-party actions

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

15. Indemnification

You agree to indemnify, defend, and hold harmless Resupp.ly, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney fees) arising from:

• Your violation of these Terms
• Your violation of any laws or regulations
• Your violation of third-party rights
• Your use or misuse of the Service
• Your negligence or willful misconduct

16. Dispute Resolution

Arbitration

Any dispute arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association.

Governing Law

These Terms shall be governed by the laws of the State in which we operate, without regard to conflict of law principles.

Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration.

17. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including:

• Breach of these Terms
• Non-payment of amounts due
• Fraudulent or illegal activity
• Providing false information
• At our sole discretion

Upon termination, your right to use the Service ceases immediately. All provisions that should survive termination shall remain in effect.

18. Changes to Terms

We reserve the right to modify these Terms at any time. Changes become effective when posted on the Service. Your continued use after changes constitutes acceptance of the modified Terms. We will notify users of material changes via email or Service notification.

19. General Provisions

Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force.

Entire Agreement

These Terms constitute the entire agreement between you and Resupp.ly regarding the Service and supersede all prior agreements.

Waiver

Our failure to enforce any provision shall not constitute a waiver of that provision or any other provision.

Assignment

You may not assign these Terms without our written consent. We may assign our rights and obligations without restriction.

20. Contact Information

For questions about these Terms of Service, please contact us: